FAQ

FAQ

Frequently Asked Questions


  • What is the quality of TradeGets jewelry like?
    All our jewelry are made by the finest materials in our factory.

  • Do you have a minimum order?
    Our minimum order is total $50 US
  • Do you ship internationally?
    Yes, We ship our fashion jewelry products worldwide via several lower cost option.
  • How quickly do you ship an order once it's placed?
    In general situation, the order will be handled and dispatched within 3 working days.
  • How soon will your sold out items be available again?
    It depends, and we could not give a re-instock promise for all items. Please contact us and provide us with the Sku Code and Quantity you want, we could then provide you further information.
  • Does your jewelry tarnish?
    All costume jewelry will eventually tarnish over time. However, TradeGets plates all our products with double the US standard to ensure exquisite quality and lengthy lifespan.
  • Can I use your photos?
    Yes, all of our photos are free to be used.
  • How about the Customs Duties and Other Fees?
    Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order.
  • Do I need an account or login information for TradeGets.com?
    Yes, you need to register an account to place the order with wholesale price.
  • What are the warranties on your jewelry?
    All of TradeGets products are guaranteed for 30 business days of receiving the merchandise for any manufacturer's defects.
  • What are my shipping options?
    We ship all orders via ePacket (Delivery around 7-15 Business Days to US/EU and varying times Worldwide) Free Shipping.  And DHL $25 per order  or Free Shipping when the total more than $500
  • Do you offer Drop-shipping service?
    No, We are a wholesale only online, do not provide drop-shipping now.